We will use the information you send us to:
provide soundmite to you and its various services as set out in our Terms and Conditions; contact you in response to your requests or to notify you of updates, new content, messages or other news relating to soundmite; contact you about products and services we feel may be of interest to you; and process and deal with any other enquiries or complaints you make.
Before we stream audio, Content and/or User Content to you, we may log your IP address in order to confirm your location. An IP address does not include personal information about you.
We may collect information about your general usage of soundmite by using “cookies” which allow us to collect certain information in order to help us monitor your use of soundmite, so that we can contact you with soundmite news (such as to inform you of new events, including new content or when you have received a message) and recommendations, and to provide generic, non-personal information to third parties. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that we can read when you revisit the soundmite website. Although they do identify a user’s computer, cookies do not personally identify users’ passwords. Most web browsers automatically accept cookies, but if you prefer you can change your browser to prevent that. However, if you select this setting you may be unable to access certain parts of soundmite. For more information on cookies and how to disable them you can consult the information provided by the Interactive Advertising Bureau
When you send an email or other communication to us, we may keep the message in order to process your enquiries and to improve our services.
We promise to keep your information confidential except where we are compelled to disclose it by law (for example to government bodies and law enforcement agencies), or where you have given us your express consent to sharing the information with others.
We will not share your personal information with any third party (other than a third party engaged by the Company to operate the Site or any part of the Site or its function, including any processors) without your permission. We may sometimes want to share the information you give with others, such as companies who wish to provide goods and services to you so that they can contact you direct. Before we do that we will ask you to say if you’re happy for us to do so via ticking an opt-in box. We will do our best to ensure that any such third parties follow our instructions and don’t use your personal information in a way you haven’t approved. Otherwise, we won’t share your information with anyone else (except where the law requires).
Please note that countries outside the European Economic Area (“EEA”) may not have the same level of protection as countries within the EEA, but we shall ensure that any third parties to whom we transfer data adhere to the security measures set out in the Data Protection Act 1998 (as may be amended) (the “Act”). By registering to use the Site, you consent to us transferring and processing your personal information outside the EEA.
You are welcome to see the information we hold about you at any time, but we might make a small charge to cover some of the cost of providing the information (but no more than allowed by law).
We have installed security measures to make sure that any personal information you give us is protected against loss, misuse or alteration. However, due to the nature of the Internet, we cannot completely guarantee the safety of your personal information and cannot be responsible for any breach of security when soundmite is used (except in the case of our negligence). We are, however, confident in our security measures, and it is always a top priority of ours to ensure that your information is kept confidential.
We will not hold personal information where the user has disclosed that he/she is under the age of 13.
Please remember that any personal data which you share in public areas will be available to third parties. This personal data may be listened to, viewed, collected and used by third parties over whom we have no control. We are not responsible for the information you make available in any public areas or for any use that any third party may make of such information.